Frequently Asked Questions

Q. Can I pay for access to some of the documents on CHEMDUNN?

Subscriptions are based on per course. Each subscription provides access to all the materials under that course from the time of purchase to the end of the school year (June). We currently do not support access to only specific course documents.



Q. Can I get access to my purchased course under 2 email addresses?

We provide course access for 1 email address per purchased subscription. You will need to be signed into this account in order to easily see all documents while browsing your course online. If you are interested in adding another email address, you will need purchase another course subscription. You can purchase here.



Q. I just paid for access but I can't access the materials. What do I do?

Unfortunately, it is not instant access after payment, but we will work as quick as possible. You will receive an email in under 24 hours confirming you should have full access to all documents. Look out for the email with the subject line "CHEMDUNN Access Granted!"


If it has been more than 24 hours, please email chemdunn@gmail.com. We will figure out what happened!



Q. Do I need a Gmail or G Suite domain email account to access the documents on CHEMDUNN?

Nope! It is possible to access GoogleDocs with your regular email address. Learn how to do it here.



Q. Is it possible to have lifetime access?

We sure do love CHEMDUNN too but we are not set up for lifetime access at this time. But if you still need some attachment to CHEMDUNN, check out our merchandise. Access is granted on a school year (August - June) basis. This means on June 30th of every calendar year access gets reset.



Q. Is it possible to access CHEMDUNN in July?

At this time, we don't offer any access.



Q. What about new content?

We are always working on posting more content that helps people. We are not looking to overcrowd the site with too much - one of the values of CHEMDUNN is simple and to the point. When adding something new we always first consider, can we use this to replace something? If you have a particular lab or concept that you would like to see covered, let us know.



Q. Help me.

Reach out to chemdunn@gmail.com and we will get back to you as soon as possible.